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Services

We host, run, and engineer the systems your business depends on.

Three tiers — a WordPress site, an application somebody built and left, or a custom system that replaces your per-seat SaaS. Same engineers, same 24/7 monitoring, same public incident log on all three. Every tier starts with a free audit.

Official partners
AutomatticAWSWooCommercePressableJetpack
Tier 1

WordPress management

We run your site. From $199/month, no contract.

Built on Pressable and Jetpack as official Automattic partners — the same infrastructure that runs WordPress.com.

Patching, staged

Core, plugin, and theme updates land on a staging copy first. Production only changes after checks pass.

Backups that restore

Daily offsite backups, restore-tested quarterly.

Security & performance

Firewall, malware scanning, caching, CDN — with 1-hour response, published in the SLA.

WooCommerce included

Store, checkout, and payment-flow monitoring for commerce sites.

Tier 2

Application management

Someone built your system and left. We take it over. From $999/month.

Runs on AWS under our partner account — or in your own cloud account, in your name.

The one-week audit

We document what exists — architecture, dependencies, risks — usually for the first time. You keep the document either way.

24/7 operation

Every service instrumented. 15-minute Sev-1 response.

Engineering hours

10 hours a month from engineers who know your codebase — fixes and changes, not a ticket queue.

Modern deploys

Version control and CI. If it deploys by FTP today, it won’t next month.

Tier 3

System management hosting

We build the system you should own, then run it. Fixed-price build, management from $1,499/month.

For businesses paying per-seat for Salesforce, HubSpot, or Zoho and getting 20% of what they pay for.

Audit → proposal → live

Audit in week 1. Fixed-price proposal in week 2. Live in week 8.

You own everything

Code, data, and the AWS account are in your name from day one. Leaving us is a handover, not a hostage negotiation.

Then we carry it

Patching, security, on-call — and the engineering to keep changing it as the business changes.

Zero per-seat

Hiring 40 people changes your bill by $0.

The floor

What every tier gets, from $199 up.

24/7 monitoring. 15-minute Sev-1 response on tiers 2 and 3, 1-hour on tier 1 — both numbers published in the SLA.
Every incident on every tier published within 24 hours, including WordPress.
Backups restore-tested quarterly. A backup nobody has restored is a rumour.
Zero per-seat pricing. Hiring 40 people changes your bill by $0.
You own the code and the cloud account from day one.
An engineer who has worked on your system answers. Not a queue.
What we don't do

Four things that are not on this page.

Design and marketing

Bright Vessel does that. We route those requests there and take no margin.

Per-seat licensing

If you want a platform, buy a platform.

Builds without management

A custom system with nobody operating it fails at 2.74x the security vulnerability rate of human-written code — we don’t ship that and walk away.

Systems we can’t run safely

We’ve declined four systems in the last 12 months and told each one why in week 1.

Bring the invoice. We'll do the math on the call.

30 minutes with an engineer. If it doesn't pencil out, we'll tell you to renew.

No sales sequence. One reply from an engineer.